Refund Policy

We understand that sometimes things don't work out, and that's why we offer a flexible 30-day return policy. You have 7 days after receiving your item to request a return. To initiate the return process, kindly contact us at info@myevbuilds.co.uk

Upon receiving your product, please take a moment to record a video while unpacking it. In case of any damage, promptly reach out to us, and we'll arrange a free replacement or refund.

For a return to be eligible, the item must be in its original condition, unworn or unused, with tags, and in its original packaging. Remember to include the receipt or proof of purchase.

To start a return, contact us at info@myevbuilds.co.uk We'll provide a return shipping label and instructions on where to send your package. Items returned without prior approval will not be accepted.

Damaged or Defective Items:

Inspect your order upon arrival. If the item is defective or damaged please contact us immediately so we can address the issue and make it right. 

European Union 14-Day Cooling Off Period:

If your merchandise is being shipped to the European Union, you have the right to cancel or return your order within 14 days, no questions asked. The same eligibility criteria apply.

Refunds on Return:

We'll notify you upon receiving and inspecting your return. If approved, you'll be automatically refunded on your original payment method within 3-10 business days. Keep in mind that processing times may vary based on your bank or credit card company. If more than 15 business days have passed since your return was approved, reach out to us at info@myEVbuilds.co.uk

 

Thank you for shopping at myEVbuilds!